Spac.io is a software app that we use at our open houses. It allows a prospective buyer to digitally sign-in and it creates a record for our database, eliminating a lot of tedious processes and human error. We have found the Spac.io app to be simple and elegant to implement and a better experience for all parties.
The co-founder of Spac.io, Melissa Kwan sat down with Brian to interview him for their website. Brian’s passion for real estate is number one in his professional life but a close second is technology, both hardware, and software. Spac.io is a perfect marriage of those two interests. Below is the interview.
Think big. Move quickly.
I graduated from The Culinary Institute of America and loved being a chef, but I quickly learned it also involved long hours and low compensation. A close friend advised me that I would be better to leverage my personality and quantitative skills elsewhere. That was all the motivation I needed to leave the restaurant industry and move into real estate.
If 20 prospective buyers come to the open house and I know that three of them will make offers later on the same day.
We typically host 10 to 15 open houses per week, and 40 to 60 open houses a month. We usually run open houses over the weekend and most of them are scheduled on Sunday. We also frequently change the lead agent responsible for open houses, and therefore, need an app that allows for that flexibility.
We treat all direct visitors as leads and move them into our real estate marketing paradigm. Buyers who come with a broker receive a follow-up email asking about their interest.
Our process was manual. Open house sheets were collected on Monday and manually entered into a spreadsheet. It was a lot of work to populate a single database.
About 25% to 30%.
As my team was growing, it became more imperative to implement a digital workflow and decrease the amount of time spent on manual administrative work. Digitizing our open houses is just one more area of our business that we have found a digital solution for, that we are happy with.
Spacio’s dashboard allows for very quick interpretation of the data. I can manage all of our open houses in real-time just from my iPad Pro.
We have eliminated manual consolidation that was previously required every Monday morning. The data entry step was a very tedious task that was fraught with human error – which has now gone away!
If you want to create time efficiency and reduce human error, Spacio is an easy-to-use digital app that provides an elegant solution.
They view our digital sign-in process as a natural part of the open house. Visitors have been quick to embrace this technology as they have with everything else in their lives.
Make sure the inputs are correct and completed. If they are done, the output will be a success.